The City of Markham (City) is looking for Security Guards for the Markham Civic Centre, located at 101 Town Centre Boulevard, and other City locations on an as-required basis. In each of the locations strict but diplomatic enforcement of security is required. You will, in the course of your duties, encounter numerous situations which cannot be covered by Standing Orders, site specific security operations proceeds which outline the duties and contains property and facility information. For this reason, it is imperative that you have a proven ability to use you own initiative and are capable of representing the City of Markham in a firm but courteous manner.
Responsibilities
- bility to work alone or in a team
- Enthusiastically conducts proactive patrols, and be able to address policy breeches, and note facility concerns.
- Ability to write detailed incident reports for all emergency and day to day activities
- Attend and investigate security alarms and emergencies in a timely and professional manner as not to create a panic amongst the public
- Monitor and authorize entrance and departure of employees, visitors and other persons
- Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including; police, fire and paramedic resources.
- Contributes to team effort by accomplishing related results as needed
- Logging in/out of Key, Radio and pager audits
- Handle Lost & Found items and inquiries
- Report any unsafe working conditions in any/all departments
- Ability to provide first aid and medical response when required to any person(s)
- Respond to all types of occurrences.
Qualifications
- Minimum One (1) year Security Guard experience in a municipal government or corporate environment would be an asset.
- Post-Secondary education in a related field would be an asset.
- Must have excellent communication and interpersonal skills
- Must have a customer service oriented attitude
- Must possess a valid Security License for the Province of Ontario
- Must possess a current First Aid/CPR certification
- Must possess a current NVCI certification
- Must possess a valid Use of Force certification
- Physical Demands; excessive walking, standing, exposed to all weather conditions and extreme temperatures
- Patrol assigned area on foot or on bicycle
- Utilize two-way radio and comput15.25er applications
- Excellent verbal and written English communications skills required. Bilingual and Multilingual applicants preferred.
- Previous knowledge of Perspective reporting software an asset
- Previous knowledge of C-Cure/S2 access control software an asset
- Must participate in professional development and on site leveling system requirements
- SafeTalk and/or ASIST training would be an asset
- Must be flexible with shift availability (security operates 24 hours/day)
- Previous experience or training within a loss prevention/security field preferred
- Must complete all required site training within 30 day of on-site hire date
- Additional job-related task and duties as assigned
- Covid Double Vaccinated
