Qualifications
- High School diploma or GED.
- Fluent English required.
- Able to multitask and learn new tools easily
- Satisfactory background check.
- Basic Microsoft Windows skills.
- Solid computer/internet/keyboarding skills. Ability to accurately type minimum 35 wpm.
- Strong work ethic with proven dependability.
- Ability to quickly learn new applications and processes.
- Strong verbal and written communication skills.
- Professional and courteous telephone manner.
- Excellent verbal skills; basic writing skills.
- Able to handle routine and repetitive tasks at varying pace.
- Flexibility to work additional hours as needed.
- Maintain acceptable attendance.
Responsibilities
- Work collaboratively as a team with a goal to achieve a high-quality standard.
- Ability to connect with customers through conversations and provide needed support
- Build trusting relationships with customers understanding their needs.
- Proactively offer appropriate solutions that create high customer satisfaction.
- Exercise patience and empathy while resolving customer concerns.
- Adhere to our client’s policies, procedures, and industry compliances.
Apply here: https://careerseng-teleperformance.icims.com/jobs/55583/customer-service-representative---remote-%28work-from-home%29/login